Shipping policy
📦 Processing Time
All orders are processed within 1–3 business days.
Please note that orders are not shipped or delivered on weekends or holidays.
During periods of high demand, processing times may be slightly extended.
🌍 Shipping Time
We offer worldwide shipping.
Estimated delivery time:
- United States: 7–9 business days
- International: 7–12 business days
👉 Most orders arrive within 9–12 business days total (including processing time).
🚀 Shipping Cost
- Free standard shipping on all orders (or customize if needed)
📍 Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
Please allow 1–3 business days for tracking information to update.
⏳ Delays
While we strive to deliver your order on time, delays may occur due to:
- High demand periods
- Customs processing
- Carrier delays
We appreciate your patience and understanding.
🌐 Customs, Duties & Taxes
For international orders:
- Customers are responsible for any customs fees, duties, or taxes required by their country.
- We are not responsible for delays caused by customs.
❗ Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
📬 Lost or Stolen Packages
MoodOnMe™ is not responsible for lost or stolen packages once marked as delivered.
If you experience any issues, please contact us and we will do our best to assist you.
📩 Contact Us
If you have any questions about your order, feel free to contact us: